CompuClever Blog

My New PC Arrival

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What can compare to the feeling of getting a new PC? It’s like watching Tom Hanks in the movie “Big” when he spends a day in the toy department! While reasons for purchasing a new computer will differ from person to person, what remains constant is a level of excitement and anticipation that comes with getting it set up and putting it to use. With any level of excitement comes taking a few moments to take care of certain little necessities before rushing headlong into the fun. Ahhh adulthood!

Stages

We have come up with a list of items that we feel constitute the “necessities” of first running you brand new PC. In an attempt to make it easier for you we have broken these items into stages – that way it doesn’t seem overwhelming and tedious. We have also included an approximate time of completion. These may vary based on many factors but it is intended to give you an idea of what to expect. By having this information available you can determine how many items you can take on based on your schedule. If you want to bite the bullet and complete the tasks on the same day… go for it! Continue reading...

Malwarebytes Mistakenly Flags and Disables CompuClever Applications

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[Update] As of July 30th 2015, CompuClever and Malwarebytes has successfully resolved the false positive categorization of both PCTuneUpMaestro and PCCleanMaestro. Existing or new users can download, install, and use both applications coexisting with Malwarebytes.

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Victoria, British Columbia – Since early June 2015, two of CompuClever’s products: PCTuneUpMaestro and PCCleanMaestro have been mistakenly categorized by Malwarebytes as Potentially Unwanted Programs (P.U.P).  The false categorization made by MalwareBytes has affected a small percentage of CompuClever users who also happen to be active Malwarebytes users. Under default settings, Malwarebytes quarantines these programs, rendering them unusable and even uninstallable.

CompuClever is a Microsoft Application Development Partner and an Intel Elite Software Partner. Both PCTuneUpMaestro and PCCleanMaestro were certified through the Microsoft Windows 8 Logo certification process, which means they are completely safe to install and use. Enjoyed by over five million users globally, PCTuneUpMaestro and PCCleanMaestro together provide an advanced suite of PC cleaning, optimization, and maintenance tools that are simple to use yet effective in delivering results.  Being a member of both Microsoft and Intel Partnership programs, CompuClever also strictly adheres to commonly accepted software marketing practices set by regulatory bodies like Google, FTC, and Microsoft/Bing.

CompuClever has been actively engaging Malwarebytes legal and adjudication team with full attention and sincerity in order to discover a viable path that leads to the complete removal of this categorization. Continue reading...

Restore Browser Speed

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In our latest series of articles we have examined Internet slowdown.  We’ve introduced very good information about the various causes of slow connectivity and the PC conditions we face.  Maybe you know firsthand or secondhand what it is like to be overtaken by something on your PC that cripples the overall functionality.  In extreme cases it means a trip to a PC repair shop and having the computer wiped and re-installed.  It’s very similar to the effects of a computer virus with only one exception – you may have installed it yourself rather than being attacked.  This condition is happening frequently among beginner PC users and it is this group of PC users that are being targeted.  We’re going to help you restore the previous condition of your web browser and provide some recommendations on how to prevent similar occurrences.

Add-ons

Picking up software add-ons means modifications get made to your web browser such as extra toolbars and popup windows.  Many of these items simply want to stake their territory maybe for the purpose of directing you to certain websites so you can make some purchase.

More: To get a better idea of what these items look like and what they do, see our article called: Foistware – Messing Up Your PC Experience.
Continue reading...

Bogged Down

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With our previous article we looked at slowdowns with respect to Internet traffic.  The cause could be due to Internet conditions outside our control or due to poor PC performance.  We looked at ways you could be causing congestion such as too many devices connected to your Internet service or that your overall PC performance is below its potential.  Now we can continue with this theme by examining something that can be hidden but very much a part of our Internet connectivity congestion.  A major factor in Internet slow down that can result in your PC being bogged down is: software running in the background which can also bring about web browser overload.  Your PC is a great at multitasking.  Despite this, there are instances when it can suffer the consequences of being bogged down.

The Hidden Factor

A very common PC experience is having too many applications requiring online access at the same time and applications that are picked up unknowingly that we can be considered unwanted.  This first category competes with resources and the second can be malicious or can run in the background without your knowledge.  Many software programs require taking up a portion of your Internet bandwidth to achieve their functionality.  Continue reading...

Improve Internet Speed

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With demanding schedules is it any wonder we become easily frustrated when we are held up in traffic?  Whether it is out on the road or on the Internet, we want uninhibited passage.  In our previous article we began to introduce you to Internet speed tests by reviewing four popular testing tools that are available.  The caveat is that each of these is different and results vary.  So… how do we equip ourselves to: a) determine if the fault is at our end and b) if not, to better be able to present some real data to our Internet provider?  First we are going to offer more information on the speed tests in case you have given up hope on them. The key to using them is: create a history!  Next, we are going to examine and better understand how slowdowns and bottlenecks occur and what the impacts are.  By doing this you can better assess if the issue is within your home and network or outside and due to poor conditions.  Finally, if the issue is due to your PC, we will show you a very easy method of improving your Internet speed.

What did we learn from our previous article and our investigation with the multitude of speed tests that are available?  Continue reading...