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Microsoft is coming out with a new operating system.  There is a lot of “love” going out for this release.  That is to say… much of the feedback is that users love the features.  And the icing on the cake, like Apple OS X and mobile operating systems, Windows 10 upgrade is free.  As many of our readers know… free sometimes comes at a cost.  We will examine the fine print and give our recommendations.

What Is Being Offered?

So let’s begin.  We won’t go into all the details of the offer but we will highlight the most important ones.  We encourage you to go to this page to find out more if your questions are still left unanswered.

What is it?

As Microsoft states:

“Windows 10 is yet another radical change from previous versions, and it’s a huge Microsoft effort to recover after the critics on Windows 8. The new operating system brings a brand new user interface, a new Start menu, Cortana, Continuum, and some other features. This makes the operating system new again, but more familiar to customers upgrading from Windows 7 or Windows 8. Also, Microsoft is making its new operating system a single piece of software that with little modification can easily run across devices, including PCs, tablets, phones, and game console.”

It is for a full upgrade if you have the right OS.  “Windows 8.1, Windows 8.1 with Bing, Windows 7 Starter, Windows 7 Home Basic, and Windows 7 Home Premium will upgrade for free to Windows 10 Home.  While Windows 8.1 Pro, Windows 7 Professional, and Windows 7 Ultimate will upgrade for free to Windows 10 Pro. (This promotional offer excludes the Enterprise version.)”

To be clear, users have to be running a valid version of Windows 7 Service Pack 1 or Windows 8.1 Update.  So, you may have to update your existing OS before getting Windows 10.  Also… you cannot create a dual boot install where you can keep your existing OS and choose to boot into Windows 10.  The update requires installing on top of a Windows 7 or 8.1 OS.


  • The offer begins July 29th, 2015 and expires July 29th, 2016.
  • Prior to July 29th you can make a reservation to have Windows 10 installed.
  • On July 29th “Microsoft will begin notifying devices that there is a free upgrade available.  Then users will see the ‘Get Windows 10’ app, which they can use to schedule the upgrade.”


As of June 1st, Microsoft began offering users the option to reserve a copy of Windows 10.

“Qualifying devices running Windows 7 and Windows 8 will start receiving the ‘Get Windows 10’ app icon in the system tray.  From the ‘Get Windows 10’ app, users can check if their PC is compatible and reserve their copy of Windows 10. Then when the operating system releases users will get notify [sic] automatically. “

After July 29th, “Microsoft will begin notifying devices that there is a free upgrade available. Then users will see the “Get Windows 10″ app, which they can use to schedule the upgrade.”

What Will You Need?

As stated you need to have a qualified device; that is, one running Windows 7 SP1 or Windows 8.1 Update.

Note:  You can check out your System Information by doing the following:

1.Open up PC TuneUp Maestro and click About (located at the top-right corner).
2.click the “Get My System Information” button.

A window appears with information including: OS, Processor type, RAM, and more.

The minimum system requirements for Windows 10:

  • Processor: 1 gigahertz (GHz) or faster processor or SoC
  • RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit
  • Hard disk space: 16 GB for 32-bit OS 20 GB for 64-bit OS
  • Graphics Card: DirectX 9 or later with WDDM 1.0 driver
  • Display: 1024×600

How much?

For users who don’t qualify for the free upgrade, or for those who want to build a new PC, or want to run a dual boot system… you will have to pay the full price.  The retail pricing information is as follow:

  • Windows 10 Home will cost $119 (US dollar) | (UK £99.99) | (Eurozone €135)
  • Windows 10 Pro will cost $199 (US dollar)

What Is Missing?

Microsoft lists the following items as not being included in Windows 10:

  • Windows Media Center.
  • DVD playback capability.
  • Windows 7 desktop gadgets.
  • Windows 10 Home won’t be able to opt out from the automatic update, but Windows 10 Pro and Windows 10 Enterprise users will have more update control.
  • Solitaire, Minesweeper, and Hearts Games that were included as part of Windows 7 will be removed from Windows 10. However, users will be able to download the new “Microsoft Solitaire Collection” and “Microsoft Minesweeper” from the Windows Store.
  • USB floppy drivers will be removed. You’ll need to download the drivers from Windows Update or the manufacturer’s support website.
  • Windows Live Essentials and OneDrive app will be removed and replaced with the new OneDrive integration.


There is talk that this is the last major Microsoft OS:

“We’re not saying that there won’t be any more versions of Windows, but Windows 10 is the last big release we’re accustomed to seeing. Now, Microsoft is moving toward a new update model called ‘Windows as a Service.’ This means that no more big versions of the operating system will be released. Instead, the company will push new updates and features as they become ready.”

There is also the advantage of having the majority of users running the most recent version which includes being able to provide support and further updates to their user base. Microsoft states that they are

“…opting to make Windows 10 a free upgrade to speed up the software adoption. This will allow developers to bring modern apps and services to more customers and to reduce the fragmentation of Windows on the market. Having everyone on the same version of the operating system will help to build better apps and services and move forward at a healthy pace.”


  • Microsoft assures us that documents and files are preserved.
  • They also state it is fast and easy; it will take somewhere between 20 minutes and an hour.
  • However, it’s possible that some of your applications will not work; “…some applications and settings may not migrate.”  They suggest:
    “Before the upgrade, you have to remove some of the programs that came pre-installed as part of the factory installation. The “Get Windows 10″ app will help you to identify some of these programs that may cause issues.”
  • Windows 10 Home users will not have the option to defer updates.  Instead, updates will be downloaded and installed automatically as soon as they’re available.
Will my current antivirus work with Windows 10? 

Microsoft states: “Probably not. Microsoft recommends installing an antivirus that is compatible with Windows 10. You’ll also want to remove your current antivirus before upgrading. If you leave your antivirus running, the upgrade process will check if the software is compatible. If it’s not, it will get removed and Windows Defender will be enabled by default. If it’s compatible, the upgrade process will make sure it gets updated to the latest version of the latest update.”

Roll Back / Go Back:

“You can roll back to the previous version of the operating system from the recovery partition or by using the recovery media that came with your system. Alternatively, Microsoft will offer the ‘Go back to the previous version of Windows’ option in the Recovery settings. The setting will only be available when the system was upgraded from Windows 7 or Windows 8.”

Our Recommendations:

If after reading the information stated here you feel positive about what is being offered we suggest you take advantage of the free offer.  We feel that Windows 10 is an improvement from Windows 8.  Windows 10 has made several noticeable improvements over fundamental UI designs and interaction by bringing back the classical Start button and making it easier to launch both desktop applications and tablet apps.

Those of us who are traditional Windows users will be more pleased with Windows 10 compared to the initial confusion we experienced when we first used Windows 8.  With Windows 10 the emphasis is on desktop software with seamless integration of tablet apps.  CNN’s review of Windows 10 provides a quick snapshot of what’s new in Windows 10.


We suggest and fully agree with Microsoft – if you do choose to go for the free upgrade, make sure to back up your PC.  We suggest you back up your files and data as well as other items not easily replaced such as contact information (email address and the like).

For those running previous versions such as Windows XP or Vista, before you consider upgrading to Windows 10, we recommend you evaluate if your existing PC hardware will be enough to meet your daily computing needs.   You will have to make sure you meet the minimum system requirements shown above.  Most likely, you have a PC that’s more than 5-10 years old.  But it could still function well and provide service as intended.  If not… it could be time to think about acquiring a new PC with better hardware and possibly getting Windows 10 pre-installed instead.  Check your PC dealerships for details of Windows 10.

For those users who qualify and are on board, you can get instructions on how to reserve your free upgrade here: http://www.microsoft.com/en-ca/windows/windows-10-upgrade

CompuClever Apps:

Let’s not forget the important part… all CompuClever products are Windows 10 compatible.  This includes our CompuClever Antivirus PLUS which will be launched soon.  So please rest assured that we will continue to be available to serve your needs in providing a safe and optimized PC no matter what OS you are running now or in the future.

In Summary:

Generally speaking, the Windows 10 upgrade comes with enhancements to both PC performance and onboard security.  We are encouraged that Microsoft has been able to optimize their core OS architecture and design as well as improve on safety and security measures.  If you do qualify for the free upgrade and can navigate past some of the shortcomings we have presented here, we feel you stand to benefit from this offer.  It does mean jumping in with both feet.

In an upcoming article we will be covering the theme of protection and security.  Until then… if you have some ideas of topics you would like us to cover or have feedback to offer, email us at: newsletter[at]compuclever.com

Victoria, British Columbia – Since early June 2015, two of CompuClever’s products: PCTuneUpMaestro and PCCleanMaestro have been mistakenly categorized by Malwarebytes as Potentially Unwanted Programs (P.U.P).  The false categorization made by MalwareBytes has affected a small percentage of CompuClever users who also happen to be active Malwarebytes users. Under default settings, Malwarebytes quarantines these programs, rendering them unusable and even uninstallable.

CompuClever is a Microsoft Application Development Partner and an Intel Elite Software Partner. Both PCTuneUpMaestro and PCCleanMaestro were certified through the Microsoft Windows 8 Logo certification process, which means they are completely safe to install and use. Enjoyed by over five million users globally, PCTuneUpMaestro and PCCleanMaestro together provide an advanced suite of PC cleaning, optimization, and maintenance tools that are simple to use yet effective in delivering results.  Being a member of both Microsoft and Intel Partnership programs, CompuClever also strictly adheres to commonly accepted software marketing practices set by regulatory bodies like Google, FTC, and Microsoft/Bing.

CompuClever has been actively engaging Malwarebytes legal and adjudication team with full attention and sincerity in order to discover a viable path that leads to the complete removal of this categorization. We respect Malwarebytes determination to play an active role in regulating the online advertising space by combating those who distribute PUP’s. Nevertheless, we also call upon Malwarebytes adjudication team to examine applications with depth of research and objectivity.

“It is to the common interest of our mutual users of CompuClever and Malwarebytes, that this miscategorization is resolved in a timely and professional fashion”, says Andy Thompson, Communications Director and Editor-in-Chief at CompuClever.

Meanwhile for those CompuClever users who are affected by Malwarebytes’ miscategorization, CompuClever has provided a written procedure instructing users how to restore these two products.

Striving to resolve this issue with full attention and urgency, CompuClever appreciates its users’ ongoing support and patience with this matter. Users who require assistance are encouraged to contact CompuClever support team via support[at]compuclever.com.

About CompuClever

Founded in 2010, CompuClever’s mission is to provide PC users with a safe and enjoyable computing experience.  CompuClever offers products and services, powered by knowledge, know-how and expertise, aimed at enhancing computer safety, performance, and stability. CompuClever software products are designed from the ground up to provide powerful utility and optimization software that can be used quickly and effectively, even by novice computer users.


Andy Thompson
209 – 3375 Whittier Ave
Victoria, BC, Canada, V8Z 3R1

Restore Browser Speed

by Andy Thompson June 12, 2015

We’ve introduced very good information about the various causes of slow connectivity and the PC conditions we face. Maybe you know firsthand or secondhand what it is like to be overtaken by something on your PC that cripples the overall functionality. In extreme cases it means a trip to a PC repair shop and having the computer wiped and re-installed. It’s very similar to the effects of a computer virus with only one exception – you may have installed it yourself rather than being attacked. This condition is happening frequently among beginner PC users and it is this group of PC users that are being targeted. We’re going to help you restore the previous condition of your web browser and provide some recommendations on how to prevent similar occurrences.

Read the full article →

Bogged Down

by Andy Thompson May 12, 2015

A major factor in Internet slow down that can result in your PC being bogged down is: software running in the background which can also bring about web browser overload. Your PC is a great at multitasking. Despite this, there are instances when it can suffer the consequences of being bogged down.

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Improve Internet Speed

by Andy Thompson April 15, 2015

With demanding schedules is it any wonder we become easily frustrated when we are held up in traffic? Whether it is out on the road or on the Internet, we want uninhibited passage. In our previous article we began to introduce you to Internet speed tests by reviewing four popular testing tools that are available. The caveat is that each of these is different and results vary. So… how do we equip ourselves to: a) determine if the fault is at our end and b) if not, to better be able to present some real data to our Internet provider? First we are going to offer more information on the speed tests in case you have given up hope on them. The key to using them is: create a history! Next, we are going to examine and better understand how slowdowns and bottlenecks occur and what the impacts are. By doing this you can better assess if the issue is within your home and network or outside and due to poor conditions. Finally, if the issue is due to your PC, we will show you a very easy method of improving your Internet speed.

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Test Your Internet Speed

by Andy Thompson March 11, 2015

Who doesn’t experience frustration when having to wait for a streaming video or show right in the middle of watching it? Or, when playing games online or wanting to do an online chat? We need good connectivity for these kinds of activities and we are finding more and more that the Internet is getting to be a crowded place. So how can we test that our connection is good? This is the first of a two part article on Internet speed and connectivity beginning with checking our Internet connection speed.

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We’re Asking You to Set the Record Straight for CompuClever

by Andy Thompson February 18, 2015

To our customers: At CompuClever we pride ourselves on building a valued relationship with our user base.  It is our mission and mandate to build software that is reliable and safe and to establish a relationship with our clientele in such a way as to offer not only software expertise but also solid customer support.  [...]

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Browser Repair

by Andy Thompson February 13, 2015

We have touched on the subject of web browsers in recent articles but have not given full attention to one particularly naughty and crafty unwanted program that many have had the misfortune of experiencing. How frustrating is it when we take the time to uninstall or re-adjust something on our computer and we find our efforts become undone. We frequently see many people in need of our support services as they have lost the ability to restore their web home page and regain the overall functionality, look, and feel of their web browser. The fundamental feeling to this is that their computer is no longer their own but is to some degree, controlled by someone else for another purpose or gain. This is not right and we need to reclaim our PC and restore the ability to customize the web browser. We’ll describe the situation to some degree and then point out the steps to take to uninstall the unwanted items and recover your browser once again.

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New Year’s PC Resolution

by Andy Thompson January 16, 2015

This article reviews the previous articles from 2014 that focus on PC performance and how you can take action to better improve PC sluggishness, accumulation of clutter, and unwanted actions or items. Here is your chance to pinpoint any issue that is within your ability to resolve. It’s time for some PC resolution!

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Browsing for browsers

by Andy Thompson December 12, 2014

There are two main themes to present – choice and browser clean up. As for choice… not all browsers are created equal. Most all of us start off with what comes with our PC – Internet Explorer. For some people, this is the only choice they know. While all browsers have the ability to access your favorite sites and create bookmarks, there are very real differences between the top most widely used browsers. This could be the time for you to look into the options. As for browser clean up, we have new functionality to roll out with our PC Clean Maestro application. As we are well aware, browsers start out with the basics and then, through the installation of extensions, they can get bogged down or in some cases are altered without our approval – most frequently, our homepage or search engine changes. It’s time to take charge and have your browser function as you would have it.

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