An archive is a file or a collection of files compressed under a special format to reduce the space on disk necessary for storing the files.
Some of these formats are open formats, thus providing CompuClever Antivirus Plus the option to scan inside them and then take appropriate actions to remove them.
Other archive formats are partially or fully closed, and CompuClever Antivirus Plus can only detect the presence of viruses inside them, but is not able to take any other actions.
If CompuClever Antivirus Plus notifies you that a virus has been detected inside an archive and no action is available, it means that removing the virus is not possible due to restrictions on the archive’s permission settings.
Here is how you can clean a virus stored in an archive:
Identify the archive that includes the virus by performing a System Scan of the system.
Turn off the CompuClever Antivirus Plus real-time antivirus protection:
Open the CompuClever Antivirus Plus window.
Access the Protection panel.
Click the Antivirus module.
In the Antivirus window, select the Shield tab.
Click the switch to turn off On-access scanning.
Go to the location of the archive and decompress it using an archiving application, like WinZip.
Identify the infected file and delete it.
Delete the original archive in order to make sure the infection is totally removed.
Recompress the files in a new archive using an archiving application, like WinZip.
Turn on the CompuClever Antivirus Plus real-time antivirus protection and run a Full system scan in order to make sure there is no other infection on the system.
It's important to note that a virus stored in an archive is not an immediate threat to your system, since the virus has to be decompressed and executed in order to infect your system.
If this information was not helpful, you can contact us for support as described in section “Support and Contact Information”.